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Digital guest card

Benefit now from the digital guest card

By showing a guest card of Interlaken you may obtain various offers and special deals throughout the holiday region Interlaken as well as free travel on public transport based on the route map. Each guest paying a visitor's tax is entitled to receive a guest card. The card is personal and only valid during your stay in our region. We wish you a wonderful stay in the beautiful Holiday Region Interlaken!

 

  • Free travel on public transport services within the permitted zone

  • Free travel on the ski bus when used in conjunction with a valid ski or hiking pass for the Jungfrau Region

  • Benefit from discounts on mountain excursions and other special deals with the guest card

  • In addition to the analogue guest card offers, there are exclusive and time-limited special deals that are only available to you as a user of the digital guest card

How does the digital guest card work?

Discounts

With the digital guest card you can benefit from numerous discounts throughout the Interlaken Holiday Region and beyond. Click on the button below to go to the overview of benefits.

 

Frequently asked questions

What is the guest card and who is entitled to it?

All guests staying for a minimum of one night in Interlaken, Matten, Unterseen, Wilderswil, Saxeten, Gsteigwiler, Bönigen, Iseltwald, Ringgenberg, Goldswil and Niederried pay a so-called visitor's tax. The tax is used by Interlaken Tourism to promote and create tourist offers. In return, you receive a guest card from your accommodation provider, with which you benefit from many advantages. The guest card also entitles you to free travel on public transport within the Libero local zone 750 including the route Iseltwald, Saxeten, Niederried and as far as Beatenbucht.

Where do I get the guest card?
  • On arrival, you will receive your guest card directly from your accommodation provider
  • Before your arrival, your details will be registered by you, or your accommodation provider and you can activate your digital guest card before your arrival
  • If this is not the case, you can contact our guest information: [email protected], +41 (0)33 826 53 00
What is the difference between the digital guest card and the analogue guest card?

The digital guest card is activated online. After activating, it can be accessed in the user account on the smartphone. It is also possible to download the guest card as a PDF and save it on the smartphone, or to print it out. The guest card works with a QR code and is personalised.

What happens if I don't want a digital guest card?

The analogue/physical guest card can still be obtained from the accommodation provider.

What are the advantages of the digital guest card?

In addition to the basic offers, there are exclusive and time-limited offers that are activated in the user account. The overview shows all offers, providers and conditions. These exclusive offers and benefits are only available with the digital guest card.

Do I already have access to the digital guest card before my arrival?

If the contact details and dates of your stay are already collected by you or your accommodation provider before arrival, you can activate the digital guest card with a link sent to you and already have access to the user account before arrival. However, the offers can only be booked during the period of your stay, and it is not possible to benefit from the services before arrival or after departure.

How do the service provider such as railways, adventure providers etc. see whether I am entitled to a discount?

The service provider can scan the QR code to check the validity.

I have not received a booking confirmation when I booked an item in my user account, where can I find the tickets?

In your user account you will find an overview of all booked services under "My orders". When the field "Download voucher" is clicked, a PDF ticket with a QR code is automatically downloaded.

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