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"Ferienbatzen" – stay overnight & benefit

A thank you for staying in Interlaken

Jackpot! Winter holidays in Interlaken are worthwhile in every regard. If you stay for two nights or more, you will receive an exclusive holiday bonus of CHF 100. Secure your “Ferienbatzen” and enjoy wonderful winter days in the Bernese Oberland. To take advantage of this offer, register here and upload your reservation confirmation. The promotion is valid for bookings made from 21 November 2020 for stays between 1 December 2020 and 31 March 2021. While stocks last – a limited number of gift card cards are available.

  • A gift of CHF 100 in the form of a prepaid gift card

  • Available if you stay two or more consecutive nights in Interlaken between 1 December 2020 and 31 March 2021

  • First come, first served – a limited number of gift card cards are available

  • The "Ferienbatzen" makes cashless payments eas

  • Redeemable in participating shops, museums and restaurants in Interlaken and its environs

  • The credit balance is valid until 31 March 2021 and can be checked using the QR code

The “Ferienbatzen” promotion

To mark the end of the year, Interlaken and its surrounding municipalities have a special surprise in store for you: the “Ferienbatzen”. It’s a thank-you from Interlaken for choosing to stay here. Take advantage of this pre-Christmas gift and boost your holiday budget by CHF 100. Best of all, you can redeem the credit balance on tourism and gastronomic services at numerous partners in Interlaken and its environs. Buy the finest Swiss chocolate, get your hair done at a local hairdresser or indulge in some culinary delights in a restaurant. The possibilities are endless.

How it works

Gift cards will be issued if the following conditions are met*:

  • Bookings made from 21 November 2020 with a participating provider

  • Stay between 1 December 2020 (earliest check-in) and 31 March 2021 (latest check-out)

  • Minimum duration of stay: At least two consecutive nights in a participating accommodation

  • Minimum booking value: CHF 150.00 per booking

  • The card must be reserved in advance for collection at the tourist information office at least 48 hours prior to arrival

  • The gift card must be collected in person, upon presentation of the confirmation number and guest card

*Depending on the continued availability of gift cards. Numbers are limited and cards are allocated on a first-come, first-served basis.

What is a "Ferienbatzen"?

The word "Ferienbatzen" is a Helvetism. It is a combination of the words ‘Ferien’ (the Swiss word for holidays) and ‘Batzen’. The Batzen was a historical Swiss and southern German coin which, according to Wikipedia, was first minted in Bern in 1492 and continued to be produced until 1850. It is thought to have be named after the canton’s heraldic animal, the bear or “Bätz”, which was embossed on the reverse of the coin. The origin of the term is, however, uncertain. The "Ferienbatzen" is a thank-you for choosing to stay in Interlaken.

FAQ

What conditions have to be met to receive gift cards?

Gift cards will be issued if the following conditions are met*:

  • Bookings made from 21 November 2020 with a participating accommodation provider
  • Stay between 1 December 2020 (earliest check-in) and 31 March 2021 (latest check-out)
  • Minimum duration of stay: At least two consecutive nights in a participating accommodation
  • Minimum booking value: CHF 150 per booking
  • The card must be reserved in advance for collection at the tourist information office at least 48 hours prior to arrival
  • The gift card must be collected in person, upon presentation of the confirmation number and guest card.

* Subject to availability – a limited number of gift card cards are available.

Is there a guarantee of receiving a CHF 100 gift card if all the criteria are met?

No. A limited number of gift cards will be available when the scheme is launched in November 2020. The promotion will end once the quota has been used up.

Do bookings made before 1 December 2020 benefit from the promotion?

Yes. To take advantage of the promotion, you must book a room with a professional host who fulfils the conditions defined by the municipalities of Interlaken, Matten and Unterseen. Bookings made after 21 November 2020 will be eligible if the booked stay is between 1 December 2020 and 31 March 2021.

Teilnehmende Unterkünfte
Which hotels are participating in the promotion?

You can find a list of all participating accommodation providers here.

Teilnehmende Unterkünfte
What type of accommodation counts as holiday accommodation?

For the purposes of this promotion, holiday apartments/homes and guest rooms (B&B) are considered to be holiday accommodation. You can find a list of all the participating accommodation providers here.

Teilnehmende Unterkünfte
What type of accommodation counts as camping?

Camping is defined as stays on campsites, including accommodation on demarcated sites, where anyone is permitted to park or erect a caravan, camper van or tent for a limited stay. You can find a list of all the participating accommodation providers here.

Teilnehmende Unterkünfte
Which accommodation providers are not allowed to participate in this action?

Providers of group accommodation, including mountain cabins and refuges, hostels with dormitories, group hostels and holiday camps are not eligible. You can find a list of all the participating accommodation providers here.

Teilnehmende Unterkünfte
Where do I need to book my accommodation?

You can book directly with the hotel, on a booking platform or via Interlaken Tourism. To book, you must meet the aforementioned conditions.

Are the gift cards issued per person or per booking?

A gift card worth CHF 100 will be issued per booking, regardless of the number of people or accommodation units booked.

Can you receive more than one gift card if you are making several bookings?

Yes. Each new booking is entitled to a CHF 100 gift card. However, splitting a single stay into several bookings will not entitle you to more than one CHF 100 gift card.

Can two families receive two gift cards?

Yes, provided that they make two separate bookings.

How does advance reservation work?

The gift card must be reserved in advance via the website at least 48 hours prior to arrival.

The following information must be included in the booking confirmation:

  • Name and full address of the person making the booking (hotel, hostel, accommodation provider, camping site)
  • Name and full address of the guest
  • Date of the booking confirmation
  • Arrival and departure date
  • Booking number
Register for the gift card
Where can the gift cards be collected?

Gift cards can be collected on the day of arrival during the opening hours of the tourist Information office at the Postplatz. It is not possible to collect them or have them sent to you in advance. The gift cards are issued exclusively by Interlaken Tourism Organisation.

Opening hours Tourist Information Interlaken
What happens if I want to collect the gift card but the tourist information office is closed (e.g. on a Sunday?)

Answer to follow.

In what format are the gift cards issued?

As a prepaid card in a credit card format, which can be used as a means of payment at normal credit card terminals.

I have lost my card. What can I do?

It is unfortunately not possible to obtain a replacement card.

At which businesses can the CHF 100 gift cards be redeemed?

You can find the list of participating businesses below.

Participating businesses
Do I have to spend the entire CHF 100 at the same provider?

The “Ferienbatzen” works like a credit card. Individual payments can be made to various partners until the credit balance has been used up. The credit balance remains valid until 31 March 2021.

Can several gift cards be redeemed at the same provider?

Yes. You can redeem several gift cards together. They can also be redeemed in combination with cash, credit or debit cards.

Can the gift cards be transferred?

Yes. The gift cards can be transferred and gifted to third parties.

The payment amount exceeds the balance on the card. What can I do?

If the payment amount exceeds the remaining credit balance on the card, simply pay the difference with the payment method of your choice. You can redeem several “Ferienbatzen” together or pay in combination with cash, credit or debit cards. The combination may depend on the payment options accepted by the merchant.

The payment amount is less than the balance on the card. How does this work?

The credit balance will remain on your “Ferienbatzen” card and can be used to pay another provider. The credit balance remains valid until 31 March 2021.

Can any outstanding balance be paid out in cash if the total amount to be debited is less than the value of the gift card?

No. The gift card can be used to cover the cost of a purchase in full or in part. There is, however, no right to a refund of any balance. Outstanding balances can therefore not be paid out in cash. The credit balance remains valid until 31 March 2021.

How can I find out what the balance is on my “Ferienbatzen” card?

You can check the balance on your card at any time using the QR code printed on the back of your card or online.

Check the balance online
Can the gift cards be redeemed outside the municipalities of Interlaken, Matten and Unterseen?

No. The gift cards can only be used as a means of payment at participating businesses.

Teilnehmende Geschäfte
Do the gift cards have to be used in the municipality in which we are staying?

No. The gift cards can be redeemed at all participating businesses and establishments, regardless of where the cards were issued.

Participating businesses
Can I redeem my gift cards at the accommodation provider where the booking was made?

No. The aim of the campaign, as defined by the municipalities of Interlaken, Matten and Unterseen, is to support local businesses. The intention of the promotion is that the gift cards should be used at the businesses of the participating partners. Discover facilities, restaurants and businesses outside your hotel.

Participating partners
A retailer is refusing to accept my gift card because it is not participating in the promotion.

Participation in the promotion is voluntary. Interlaken Tourism and the municipalities of Interlaken, Matten & Unterseen cannot oblige any business to participate and have no influence on where the gift cards are accepted. Participating partners must accept the gift cards as they have agreed to the terms and conditions of participation.

 

Can the gift card be used at transport companies?

No, the gift cards cannot be used at transport companies (mountain railways, buses, trains, taxis, etc.), as they are in direct competition with SMEs. Guests will of course also receive the guest card, which entitles them to use local buses free of charge. Interlaken Tourism is also launching the Winterlaken Card, which includes attractive offers for mountain railways.

How do the businesses check the validity of the gift cards?

The validity of the card is determined by the Interlaken Tourism Organisation. If the card is no longer valid, it will no longer work at the payment terminal. The gift cards are valid until 31 March 2021. Please note the validity date on the back of the card.

Can the gift cards be extended?

No. The gift cards are valid only until 31 March 2021.

I have a “regio gift card”, can I combine it with the “Ferienbatzen”?

The “regio gift card” is a purchased gift card, while the “Ferienbatzen” is an advertising promotion. If a company has signed up to both gift card systems, you can combine the gift cards as two payment transactions.

I cannot find an answer to my question.

Please write to us at [email protected]. We will get back to you as quickly as possible. This page will also be continuously updated with your feedback and new questions.

Write an e-mail

Register for “Ferienbatzen”

Contact details (as per booking confirmation)
Details of booked accommodation


I have read the conditions of participation and wish to register to receive a “Ferienbatzen”. Registration does not guarantee receipt of a “Ferienbatzen”. No purchase required. There is no right of appeal.

* Mandatory fields

Check the balance of your "Ferienbatzen" card

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