We do not sell on your data. Your personal data will only be passed on to service providers that offer your required service. Data will only be forwarded to the extent necessary for the offer to be provided.
These are IT support service providers, issuers of subscription tickets, dispatch service providers (e.g. Swiss Post), our hosting provider (see the section on using our website) and the providers listed in the sections on tracking tools, social plug-ins and retargeting.
Some service providers are explicitly mentioned in this Data Protection Policy (e.g. in the sections on the newsletter, tracking tools, retargeting and social plug-ins).
One service provider to whom personal data collected over the website are passed on and which has or may have access to them is our online shop hoster neusta infrastructure services GmbH, Konsul-Smidt-Strasse 24, 28217 Bremen, Germany.
We also pass your personal data on to insurance companies if you have booked travel cancellation insurance through our website. The legal basis for passing them on is performance of a contract under Article 6(1)(b) GDPR.
Finally, when you make a purchase on the website we forward your credit card details to the issuer and acquirer.
In the online shop (www.interlaken.ch/shop/toi_de/) this is done using the provider Scheidenbachmann (Data Protection Policy) for Alipay and WEApay , and Datatrans (Data Protection Policy) for all other credit cards accepted.
Reservations of all-inclusive offers made using booking.interlaken.ch are processed by Feratel and pass through the provider Datatrans (Data Protection Policy).
In the tour and adventure shop (interlaken.trekksoft.com) this is done by the provider Wirecard Bank AG (Data Protection Policy) and Six Saferpay (Data Protection Policy).
If you decide to pay with a credit card, you will be asked to enter all the information needed. Please read the General Terms and Conditions and Data Protection Policy of your credit card issuer for details of how your credit card information is processed by these parties. The legal basis for passing them on is performance of a contract under Article 6(1)(b) GDPR.
A service provider with access to our online shop (www.interlaken.ch/sop/toi_de) and the personal data collected is the shop’s processor Peaksolution GmbH, Lakeside B03, 9020 Klagenfurt am Wörthersee, Austria.
A service provider to the online shop with access to personal data collected is the ticketing and access management operator Axess AG, Sonystrasse 18, 5081 Anif, Austria.
Another service provider with access to reservations in the online shop and the personal data is our accommodation data partner Feratel Schweiz AG, Riedstrasse 1, 6343 Risch-Rotkreuz, Switzerland.
A service provider with access to the tour and adventure shop (interlaken.trekksoft.com) and the personal data collected is the provider of outdoor offerings and tours TrekkSoft AG, Hauptstrasse 15, 3800 Matten b. Interlaken, Switzerland.
In addition, your data may also be passed on if we are legally obliged to do so or this is necessary to safeguard our rights, in particular to enforce claims arising from the relationship with you.
The legal basis for processing data in the ways mentioned is our legitimate interest.
In the case of accommodation enquiries via the enquiry form, your data (title, surname, first name, email address, country and message) will be forwarded to the accommodation supplier you selected.
Your personal data are not disclosed to other third parties.