Spa Nescens at the Victoria-Jungfrau Grand Hotel & Spa

Such a beautiful hotel!! Excellent service from start to finish. Every employee is so kind and accommodating. A special shoutout to Moritz, he works in the bar/restaurant and might be the best server I have ever had. SO friendly and wants to make sure you and your family is having the best time. Offers to take photos, makes great recommendations on food and drinks. 10/10. Even if you don’t stay here, go visit Moritz for wonderful service and conversation.

Moritz and Tom are the best guys out there. Amazing drinks, fondue, experience, and hospitality. Recommend every day of the week

We had a wonderful time- Vanja was wonderful!!! Our drinks and the environment was incredible. We are excited to come back!

Lovely experience at the bar. Amazing food and atmosphere. And the service was on the top ! Btw, they have the best tea selection

Spectacular location and historically classic facilities but the best part was the warmth and personal attention provided by all members of staff across all amenities! The Kids Club and Spa were next level. Felt very welcoming and caring overall. Highly recommended.

Excellent Italian restaurant, even for those not staying at the hotel. The food was delicious, well prepared, and full of flavor. The highlight of the experience was the service provided by Rodolfo — attentive, professional, and genuinely kind. He made us feel very welcome and truly elevated our evening. Highly recommended. We would definitely return.

Absolutely a fantastic experience. Staff was excellent and professional throuout the whole stay. I was there for my annivrsary we found flowers and chocolate in the room. Spa also was superb. Highly recommended.

M’y cousin and I had a perfect evening there We had a beautiful experience with Mariam such a beautiful and amazing person we love it so much Youssra and Sara from Morocco 🇲🇦

Moritz Heck was so helpful in recommending a genuine Swiss experience for dinner. His recommendations were spot on and the food and atmosphere were delightful. Dining was in heated fishing shacks in front of our hotel with fur rug covers to keep us extra cozy. It was intimate without being pretentious. Service was impeccable. Thank you Moritz.

Everything was delicious! Risotto was a big hit and pizza was yummy! Desserts were great, try the chocolate mousse! Service was amazing!!

The most beautiful Spa I’ve ever seen, especially the indoor pool! The massage was one of the best massages I’ve had! Rigzin Sangpo technics were incredible! His combination of a smooth relaxing massage and then using moving cups to move the the detoxed fluid and distressed energy out though my lymph’s. Like a clean sweep. It felt delightful and regenerative! The food at the restaurants were exceptional! The wait-help tools such great care of us! The entire Staff at the Hotel were Outstanding! We were welcomed like Royalty!

We loved our stay here during our time in Interlaken! The hotel was amazing, beautiful and thoroughly thought-out. There is so much amazing space to spend time around the hotel. The rooms were also perfect for a couple. The beds were so comfortable with the softest sheets. The property is amazing, and the spa that is open to all guests was amazing. Great touches and very relaxing. An added bonus was they have a tennis court you can rent by the hour and play around a litte. We loved the breakfast that was provided, and we also enjoyed the onsite Italian restaurant. We would 100% stay here again when we come back to Interlaken.

My boyfriend and I spent four days in Interlaken and were looking for a place to relax, enjoy good drinks, and have a nice conversation. We ended up at the bar in this hotel, and it was exactly what we wanted. The service from Lazaro and Moritz was amazing — they made us feel at home and truly taken care of. Their recommendations were spot-on. I ordered an espresso martini and it was phenomenal. Then Moritz suggested his mom’s favorite cocktail, the Sunny Spritz, and it was delicious! We loved the experience so much that we came back two days later, and everything was just as perfect — great ambience, music, service, and great drinks. We didn’t try the food, but if it’s anything like the rest of the experience, I’m sure it’s worth it. Thank you for the wonderful service and the quality time!

Delicious and excellent food. The place is very beautiful. The employee julia is very kind and very respectful And she is cuts 😆 K.S.A

I would like to extend my sincere gratitude to Julia for her wonderful service and warm hospitality. Her friendly smile and professional attitude truly enhanced our experience here in Interlaken. Thank you, Julia , for your attentiveness and kindness. Wishing you all the best in your work and future. Ammal from KSA 🤍