BEATUS Wellness- & Spa-Hotel, Merligen

Spent 4 nights in September. Ermitage suite. 4th floor. Absolutely beautiful. Wonderful food. Gorgeous view. We hiked all around near the resort ad weather was ok so did not go to mountains. But great hiking nearb y. It was a quieter place which we enjoyed. AC was in bedroom and strong but noisy. We usually had the balcony and windows open. Did not participate in the excursions due to weather, but the resort offers so much. The staff is excellent. Seems it is more of a swiss german clientele, but heard many different languages and staff speaks them all!! Such a beautiful place. Don't hesitate to book.

It was a good experience and here are the conclusions I can draw about the Beatus Hotel! The advantages: + the outdoor pool was perfectly clean and very warm (+32-35C) + the entire spa and wellness area was very comfortable. + breakfasts were incredibly tasty and varied, really nice cappuccino, prosecco, fresh juices, large selection of Swiss cheeses. Many thanks to the cooks who prepared porridge separately for our daughter. + the five-course dinners were truly luxurious + high level and attentiveness of the staff at the reception and the director Sebastian Moser, who made sure that everything went smoothly during our stay + in the Tower Suite and Schilthorn room there is a great lake view + in the Tower Suite there are a private hammam in the shower, a lot of various household little things, Nespresso coffee machine, music system, a satisfactory hair dryer The disadvantages and comments: – in the whirlpool in Tower Suite the hydromassage function did not work, we really wanted to turn on the bubbles while bathing our daughters, but this was not possible. – in the Tower Suite the air conditioner doesn't work well, I get very stuffy at night, although we set the air conditioner to the lowest temperature and high power – ventilation in rooms: in the standard Schilthorn and Niederhorn rooms there isn’t air conditioning, ventilation was poor. We asked for a portable fan, it helped a little but didn't fix the problem. – in the standard rooms we are missing a kettle in the room, especially to prepare baby formula or porridge. – not a single room, not even the Tower Suite, had hair conditioner. It would be very useful for those with long hair. – on the birthday, we spent two hours at dinner in a restaurant, eating starters, main dishes and even desserts. And only when we finished and went to the door, the employee brought out a piece of birthday cake. We asked for the cake to be sent to our room, but no one brought it – free of charge herbal teas and coffee are available in the morning only (till 11 a.m.). I would certainly like to be able to drink free herbal teas throughout the day, at least in the sauna area, where it is especially pleasant. – for me it would be better if drinking water during lunch and dinner was initially included in the full board price. So as not to bother the guest once again with signing receipts I would be happy to visit the Beatus hotel again in winter, I hope my comments will be taken constructively